About this courseCourse overview
Since January 1, 2021, federally regulated employers must prevent and respond to harassment and violence under the Canada Labour Code and the Work Place Harassment and Violence Prevention Regulations. Training every employee is part of that duty.
This online course explains the definition of harassment and violence, the workplace assessment and prevention policy, and the steps of the resolution process, from giving notice to negotiated resolution, conciliation and investigation.
Separate lessons cover the designated recipient's role, confidentiality, support for affected employees and the timelines the Regulations set for training new and existing staff.
Pair the course with your organisation's own policy so employees know who to contact and how.
OutcomesWhat you'll learn
- Define harassment and violence under the Canada Labour Code
- Explain the employer's prevention duties under the Regulations
- Describe the notice and resolution process step by step
- Understand the role of the designated recipient and the investigator
- Recognise the training timelines the Regulations set
- Support colleagues affected by harassment and violence
Regulatory alignmentLaws and regulations covered
General education based on the current official texts and guidance. It is not legal advice.
AudienceWho this course is for
- Employees of federally regulated workplaces such as banks, telecoms, airlines, ports and interprovincial trucking
- Designated recipients
- Managers and supervisors
- HR and policy committees
CurriculumWhat's inside the course
1The federal framework3 lessons
- Who is federally regulated
- The Canada Labour Code duties
- The Regulations at a glance
- Module quiz
2Harassment and violence defined3 lessons
- The legal definition
- Examples
- Third-party and online conduct
- Module quiz
3Prevention3 lessons
- Workplace assessment
- The prevention policy
- Training requirements
- Module quiz
4The resolution process3 lessons
- Giving notice
- Negotiated resolution and conciliation
- Investigation
- Module quiz
5Roles and support3 lessons
- The designated recipient
- Confidentiality and records
- Support and final assessment
- Module quiz
Before you startRequirements and assessment
Requirements
No prior experience required. Lessons start from the basics and build towards practical application at work.
Assessment
A short quiz after each module and a final assessment. Pass mark: 70%, with up to 3 attempts.
IncludedCertificate of Completion
Complete all lessons and score 70% or more in the final assessment, and your Certificate of Completion is issued instantly in your account. It shows your name, the course title, the issue date and a unique certificate ID, as an A4 page you can print or save as PDF for your training records.
- 1Complete the lessons
- 2Pass the final (70%+)
- 3Download your certificate
It records completion of an on demand online course. It is not a professional licence, designation or accreditation, and Charter Compliance Academy is not affiliated with any government body or regulator.
FAQFrequently asked questions
Is my workplace federally regulated?
Banks, telecommunications, broadcasting, air transport, interprovincial trucking and rail, ports, and federal Crown corporations are common examples. If you are unsure, check with your employer or the Labour Program.
How often must employees be trained?
The Regulations require training within three months of starting work and at least every three years after that, and after the policy is updated.
Does it cover the employer's own policy?
The course covers the legal content. Your employer must also train you on the elements of its own prevention policy.
Can designated recipients take it?
Yes. A full module explains the designated recipient's duties.
Training a team?
Group enrolment, progress reports and invoices in Canadian dollars.
