What you'll learn
- Define workplace violence, workplace harassment and workplace sexual harassment under the OHSA
- Recognise behaviour that crosses the line, including online and remote conduct
- Explain what an employer's violence and harassment policy and program must include
- Report incidents and concerns through the right channels
- Understand how investigations work and what confidentiality means
- Respond to domestic violence that reaches the workplace
Course overview
Under Ontario's Occupational Health and Safety Act, every employer must have a workplace violence policy and a workplace harassment policy, put a program in place, and give workers information and instruction on both. This online course gives your team that foundation.
You learn the legal definitions, see realistic examples of violence, harassment and sexual harassment, and understand why reasonable management action is not harassment. The course covers conduct that happens online and away from the office, as well as domestic violence that may follow someone to work.
Later modules walk through how to report, what your employer must do when a complaint is made, how investigations and confidentiality work, and how results are shared.
Use this course alongside your own policy so staff know both the law and your internal procedures.
Course curriculum
Module 1: The law in Ontario
- What the OHSA requires
- Policies and programs
- Who is protected
Module 2: Recognising violence and harassment
- Workplace violence
- Workplace harassment and sexual harassment
- Online and off-site conduct
Module 3: Reporting
- How to report
- Reporting to someone other than your supervisor
- Protection from reprisal
Module 4: Investigations
- What an investigation looks like
- Confidentiality
- Sharing results
Module 5: Prevention and support
- Domestic violence at work
- Building a respectful workplace
- Final assessment
Who is this course for?
- All employees of Ontario workplaces
- Managers and supervisors who receive complaints
- HR professionals who run investigations
- Small business owners setting up their first program
Prerequisites
No prior experience required. Lessons start from the basics and build towards practical application.
Assessment
Short quizzes throughout the course. Pass mark: 70%, with up to 3 attempts.
A Certificate of Completion from Charter Compliance Academy
Complete all lessons and score 70% or more in the final assessment, and your Certificate of Completion is issued instantly in your account. Issued by Charter Compliance Academy, it shows your name, the course title, the issue date and a unique certificate ID, as an A4 page you can print or save as PDF. Use it for your learning records and HR files, or share it with your employer or on LinkedIn. It records that you completed this on-demand online course; it is not a professional licence, designation or accreditation.
All course content is written and owned by Charter Compliance Academy, an independent provider of on-demand online courses. We are not affiliated with or endorsed by FINTRAC, the Office of the Privacy Commissioner of Canada, any provincial ministry of labour, the WSIB, CCOHS or any other government body or standards organisation.
- 1Complete the lessons
- 2Pass the final (70%+)
- 3Get your Certificate of Completion
Frequently asked questions
Is workplace harassment training mandatory in Ontario?
Ontario employers must provide workers with information and instruction on the workplace violence and harassment policies and programs. This course covers the legal content; your employer adds its own procedures.
Is there a version for federally regulated employers?
Yes. Federally regulated workplaces follow the Canada Labour Code, so choose our federal harassment and violence prevention course.
How long do I keep access?
You keep lifetime access, so you can revisit the material whenever your policy changes.
Can managers take this course?
Yes. Managers benefit from the reporting and investigation modules in particular.
Enrolling a team?
We offer company pricing with progress tracking for your staff and a Certificate of Completion for every learner.
