Course overview
Most cyber incidents start with a person, not a machine. This online course gives every employee the practical habits that stop common attacks, and it pays special attention to the way criminals now use artificial intelligence to make scams more convincing.
You learn how AI-written phishing messages, cloned voices and deepfake video are used to trick staff into sending money or sharing data, and how to verify a request before you act. You then work through phishing and social engineering, strong passwords, multi-factor authentication, software updates and safe remote work.
A dedicated module covers the safe use of generative AI tools at work: what never to paste into a chatbot, how to check AI output and why your organization needs an AI policy. The final module explains how to handle personal information, what to do when something goes wrong and the basics of breach reporting under Canadian privacy law.
No technical background is needed. The course is general education and not legal or IT advice, and your own security policies always come first.
What you'll learn
- Recognize phishing, text scams and business email compromise, including AI-written messages
- Spot deepfake audio and video and verify requests before you act
- Build strong passwords, use multi-factor authentication and manage accounts safely
- Use generative AI tools without exposing confidential or personal information
- Protect devices, networks and data when working remotely
- Report a suspected incident quickly and understand breach reporting under Canadian privacy law
Laws and regulations covered
General education based on the current official texts and guidance. It is not legal advice.
Who this course is for
- All employees who use email, cloud tools or company devices
- Managers and owners of small and mid-sized Canadian businesses
- Administrative and IT support staff new to security
- HR and onboarding teams who need a security awareness course
What's inside the course
1Why cybersecurity matters3 lessons
- The threat landscape for Canadian organizations
- How attackers think
- The real cost of a breach
- Module quiz
2AI-powered threats4 lessons
- How criminals use AI
- AI-written phishing and scams
- Voice cloning and deepfake fraud
- Risks of AI chatbots and plug-ins
- Module quiz
3Phishing and social engineering4 lessons
- Spotting phishing emails and texts
- Business email compromise
- Phone and in-person social engineering
- Verifying a request safely
- Module quiz
4Accounts and devices4 lessons
- Passwords and password managers
- Multi-factor authentication
- Updates and malware protection
- Safe remote and public Wi-Fi work
- Module quiz
5Using AI tools safely3 lessons
- What never to share with AI tools
- Checking AI output
- Workplace AI policies
- Module quiz
6Data protection and incidents4 lessons
- Handling personal and confidential information
- Privacy breach reporting in Canada
- What to do when something goes wrong
- Final assessment
- Module quiz
Requirements and assessment
Requirements
No prior experience required. Lessons start from the basics and build towards practical application at work.
Assessment
A short quiz after each module and a final assessment. Pass mark: 70%, with up to 3 attempts.
Certificate of Completion
Complete all lessons and score 70% or more in the final assessment, and your Certificate of Completion is issued instantly in your account. It shows your name, the course title, the issue date and a unique certificate ID, as an A4 page you can print or save as PDF for your training records.
- 1Complete the lessons
- 2Pass the final (70%+)
- 3Download your certificate
It records completion of an on demand online course. It is not a professional licence, designation or accreditation, and Charter Compliance Academy is not affiliated with any government body or regulator.
Frequently asked questions
Do I need technical experience?
No. The course is written for everyday employees and explains each topic in plain language with workplace examples.
Does it cover AI scams specifically?
Yes. A full module covers AI-written phishing, voice cloning and deepfake fraud, and another covers using generative AI tools safely at work.
Does it cover Canadian privacy law?
It gives an overview of breach reporting under Canadian privacy law and points you to official guidance. It is general education and not legal advice.
Do I get a certificate?
Yes. After you pass the final assessment you receive a Certificate of Completion with your name, the course title, the date and a unique ID.
Can I enrol my whole team?
Yes. Use the team page to request a quotation in Canadian dollars with progress reports for your staff.
Training a team?
Group enrolment, progress reports and invoices in Canadian dollars.
